BETA celebrates excellence in employees across the industry
Equestrian employees from Battle, Hayward & Bower and Brendon Horse & Rider were recognised at the British Equestrian Trade Association awards last week (19 February).
Stephen Neale from Battle, Hayward & Bower in Lincoln was named the Equine Careers sales representative of the year.
The award recognises “excellence in product knowledge and service to retail customers”.
Nominations were received from retailers, followed by an interview with the finalists.
One of Stephen’s nominators said: “He’s a terrific ambassador for his company. If it can be done, it will be done.”
A judge added: “Out of all the calls we made, this one was one of the most professionally handled.”
Runner-up was Jonathan Canty of Natural Animal Feeds in Monmouth.
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The Harry Hall retail employee of the year went to Caraleen Light, Brendon Horse & Rider in Brighton, where she’s worked for five years.
This award is given to the retail employee showing initiative, excellence in customer service, good product knowledge and a commitment to retailing.
“Caraleen deals with riders in a professional manner and she has extensive product knowledge,” said a nominator.
The independent judge added: “If I were looking for a member of staff, I would be very happy if she was selling for me.”
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