London 2012 Olympic tickets website reopens at 3pm today

Organisers of the London 2012 Olympics say they will reopen their beleaguered ticket resale website at 3pm this afternoon.

But the system that caused chaos when it went live on 6 January has been changed.

Although people will be able to use the site to resell unwanted tickets to organisers LOCOG – those who want to buy tickets will have to wait until April.

H&H readers hoping to buy tickets for the equestrian events experienced frustration and disappointment with the site on 6 January.

While some were able to buy tickets, most went “round in circles” because the site failed to update which sessions had sold out.

The site was suspended later that day.

This new system will see LOCOG buy any unwanted tickets at face value and add them to the final batch (an estimated 1.3m tickets) across all events, including equestrian. These will be resold in the final ticketing rounds from April onwards.

Those with unwanted tickets have from 3pm today until 6pm on 3 February to sell them back to LOCOG via the site.

A spokesman said: “We believe this system – purchasing the tickets back from customers now and offering them again from April – will result in a better customer experience for everyone.”

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