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NFU Mutual’s motor insurance policy tops survey of magazine readers
This established name in the insurance market has won a hat-trick of awards for the way it treats its motor insurance customers
NFU Mutual is a trusted name in the equestrian insurance market, but did you know the company is currently celebrating after winning a hat-trick of awards for the way it treats its motor insurance customers?
The insurer won two top prizes at The British Insurance Awards: the Customer Care Award and General Insurer of the Year and it also topped a survey of 30,000 readers of Auto Express Magazine.
The firm draws upon its knowledge and experience in both the rural and urban communities to tailor its policies to suit the needs of its customers, whether they drive a nippy little run around in town or a hard working 4x4 in the country.
Michael Long is an NFU Mutual customer who voted for the firm in Auto Express Magazine's 'Driver Power 2008' survey. He says this is because of the personalised service he received when it came to claiming on his policy: "My claim was dealt with most efficiently without any fuss, through a local office with knowledgeable, helpful staff. I would not change even if I could find a cheaper quote."
In the survey, readers rated their insurance company on four key categories: communication, helpfulness, value for money and overall performance and NFU Mutual held on to the top spot for the third year running, retaining its lead by three percentage points.
NFU Mutual has a network of over 300 local offices nationwide to allow customers to benefit from a face-to-face local service.
For more information about NFU Mutual's motor insurance or any other NFU Mutual insurance products, visit the website to find your local agent www.nfumutual.co.uk.
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