Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Veteran khalswitz's Avatar
    Join Date
    May 2012
    Location
    NE Scotland
    Posts
    3,392

    Default Delivery times for online equestrian retailers

    I order from two different online equestrian retailers on the 2nd of January - Robinsons and Equestrian Clearance. Both I have ordered from before and been very pleased with.

    Well, I received my products from Robinsons on Thursday, which was 1 week (4 or 5 working days depending on whether the 2nd was a public holiday in England as it is in Scotland) later - that was fine. Equestrian Clearance isn't delivering til Tuesday, which will be 12 days after ordering (8 working days). I only got notified of dispatch on Friday, which was 8 days (and 6 working days) after ordering.

    Am I just grumpy because of the cold, and irritated because I am impatient, or would you be a bit miffed as well? Or is it just the time of year!!
    Check out our blog for updates on mine and my crazy ex-racer's progress as we attempt vaguely towards eventing:

    http://determinedequestrian.blogspot.co.uk

  2. #2
    Old nag blood_magik's Avatar
    Join Date
    Jan 2011
    Location
    Renfrewshire
    Posts
    5,039

    Default Re: Delivery times for online equestrian retailers

    I think Equestrian Clearance say on their website that dispatch can take up to 5 working days. I could be wrong though..
    My veteran has a home for life

    My new blog: http://jorveyjumps.wordpress.com

  3. #3

    Default Re: Delivery times for online equestrian retailers

    Maybe because of new year/christmas?
    I have always found Equestrian Clearance delivery time really quick 2/3 days,sometimes even next day.

  4. #4

    Default Re: Delivery times for online equestrian retailers

    I ordered from Equestrian clearance and did not read the terms correctly when placing the order so was waiting longer than I expected, they state something like 5-7 days to process the order then another 5-7 days to dispatch, it is in the small print that you tend to skim over and I just saw the 5-7 day part, the delivery was prompt once sent and goods were as ordered so that was a bonus considering I had ordered from elsewhere and it took several days for them to tell me they did not have what I wanted in stock, despite it going through online, then another 3 weeks to refund my money.

  5. #5
    Veteran khalswitz's Avatar
    Join Date
    May 2012
    Location
    NE Scotland
    Posts
    3,392

    Default Re: Delivery times for online equestrian retailers

    Quote Originally Posted by TequilaMist View Post
    Maybe because of new year/christmas?
    I have always found Equestrian Clearance delivery time really quick 2/3 days,sometimes even next day.
    I've normally found them really quick, hence why I'm a bit huffy. I was starting to think they'd forgotten about me...

    blood_magik - I know they can take 5 days from dispatch, but they only dispatched on Friday, so arriving Tuesday is fine. However to not hear anything from them for over a week before dispatch was getting me a bit grumpy. I got my Robinsons dispatch alert on Monday - 5 whole days earlier! So it's been the gaffing around before dispatching that seems to have taken 6 working days...

    I'm just a massive grump because my house is freezing and I'm really impatient to use that stuff!!
    Check out our blog for updates on mine and my crazy ex-racer's progress as we attempt vaguely towards eventing:

    http://determinedequestrian.blogspot.co.uk

  6. #6
    Veteran khalswitz's Avatar
    Join Date
    May 2012
    Location
    NE Scotland
    Posts
    3,392

    Default Re: Delivery times for online equestrian retailers

    Quote Originally Posted by be positive View Post
    I ordered from Equestrian clearance and did not read the terms correctly when placing the order so was waiting longer than I expected, they state something like 5-7 days to process the order then another 5-7 days to dispatch, it is in the small print that you tend to skim over and I just saw the 5-7 day part, the delivery was prompt once sent and goods were as ordered so that was a bonus considering I had ordered from elsewhere and it took several days for them to tell me they did not have what I wanted in stock, despite it going through online, then another 3 weeks to refund my money.
    Ah, right... you're right, didn't read the super small print. I noticed up to five days for delivery, which is standard, but I thought six working days was a long time to get things dispatched...

    I will remember that next time. Although as I've said they've been very quick when I've used them previously... but two weeks from order to delivery seemed very long!!
    Check out our blog for updates on mine and my crazy ex-racer's progress as we attempt vaguely towards eventing:

    http://determinedequestrian.blogspot.co.uk

  7. #7
    Schoolmaster MyDogIsAnIdiot's Avatar
    Join Date
    Jun 2013
    Location
    Lost
    Posts
    552

    Default Re: Delivery times for online equestrian retailers

    I had the same with Equestrian Clearance, don't think I'll be ordering from them again.
    I also recently bought a pair of HKM jods from an eBay shop, bought and paid for on the 26th, marked as dispatched on 28th, and I had a message off them this Friday (9th!) to say that they'd only been dispatched that morning. And then they turned up yesterday (10th) and they're the wrong ones. I understand that mistakes are made, but they had 14 days to get my order right and lied to me about item being dispatched.

  8. #8
    Just backed
    Join Date
    Jul 2010
    Location
    Essex
    Posts
    172

    Default Re: Delivery times for online equestrian retailers

    never ordered form equestrian clearance so cant comment. robinsons ususally good when they have sizes in stock. everytime i have gone to order all what i want is out of stock in both mine and my horses size so gave up. Mainly use hope valley saddlery if online. last order i did from them from order (evening) to arrival was 5 days (had to delay delivery by one day as no one in). they use courier who text you your delivery day. Preequestrian on ebay really good as well. ordered fri due del on the tues. horse wearing rug on the weds!! happy me and horse

  9. #9
    Veteran hnmisty's Avatar
    Join Date
    Mar 2013
    Location
    Sheffield
    Posts
    2,564

    Default Re: Delivery times for online equestrian retailers

    I ordered from hope valley around lunchtime, rug arrived the next morning!

    Haven't ordered from EC or Robinson's for quite a while, but both were always faiy prompt.

  10. #10
    Veteran
    Join Date
    Aug 2011
    Posts
    1,065

    Default Re: Delivery times for online equestrian retailers

    Hey, you goods actually arrived didnt they? and within 4 months? id call that a result the way some equestrian 'suppliers' operate.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Find Horses For Sale