Your order will be acknowledged via email within 24 hours. After completing your transaction online you will be given a unique reference number. You can quote this reference number in any correspondence with us.
If you have any problems with your advertisement order, or any queries with the service, you can contact us in the following ways:
0203 148 2523 (+44 203 148 2523 from outside UK)
Monday to Friday 9.30am - 5.30pm
0203 148 8160
Classified Sales Manager
Horse & Hound
Blue Fin Building
110 Southwark Street, London SE1 0SU
Classified advertisements placed using this system will appear in electronic format on the website www.horseandhound.co.uk, for the confirmed defined period and if selected in printed format in the stated issue(s) of the magazine for which you will get confirmation. All adverts may also appear on other affiliated Time Inc. (UK) Ltd equestrian websites.
Your contract will be fulfilled by Time Inc. (UK) Ltd, a company registered in England and Wales under registered number 53626 whose registered office is at Blue Fin Building, 110 Southwark Street, London SE1 0SU, together with its agents and sub-contractors.
When you click 'Confirm', you are making an offer to order a classified advertisement or advertisements that, if accepted by us, will result in a binding contract.
We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.
We reserve the right not to fulfil and to cancel orders:
in the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price;
if we are unable to obtain payment authorisation from the issuer of your payment card.
You must use care when selecting your advert package and inputting your advert information; listing fees are generally not refundable. Once an order is placed refunds will only be available in exceptional circumstances at the discretion of the management.
Prices displayed on the order section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include taxes (where applicable).
Prices are displayed on our order pages in UK sterling (GBP). If ordering from overseas (non-UK) addresses the amount charged to your credit card will be according to the exchange rates in force with our secure transaction partner WorldPay.
By clicking 'Confirm' you are confirming that you are aged 18 or over and are the credit/debit card holder.
Our liability to you in the event of an advertisement not appearing in the scheduled magazine or on the website for the defined period shall, at our discretion, be limited either to rescheduling of the advertisement's appearance or refund of the cost of the advertisement.
To the extent permitted by law we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents.
These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.
We use the personal and transactional information (e.g. name, address, e-mail address, credit card details) ('Personal Information') you supply to us in order to fulfill your advertisement order.
On the online order form we will ask you about receiving details of our products and services and/or those of third parties which may be of interest to you. You should tick the relevant boxes to indicate whether or not you wish to receive such information.
Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use.
We may change these Terms and Conditions at any time upon giving you 10 days prior written notice.
We are a member of the DMA and adhere to the DMA Codes of Practice.
These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.
Your transaction is additionally subject to Time Inc. (UK) Ltd standard advertisement terms and conditions.
Advertisers are responsibility for obtaining copy right clearance for the publication of photographs and text.
Advertisers warrant that all photographs and text are licenced and available for publication without further fee.
Advertisers hereby indemnify Time Inc. (UK) Ltd in relation to any claims of copyright in relations to such photographs or text.